1. huskerchick's Avatar
    My husband's phone is having display issues, the top 1/3 of the phone's display is striped, for lack of better description. There are black lines going across the top and if you turn the phone to the side the lines don't move with the screen, they remain where they were (horizontal when you're looking at the phone in the upright position). Hubby insists that he hasn't dropped it, gotten it wet, etc. To me it looks like he's SOL getting this fixed & of course I didn't buy a warranty... please tell me this is fixable!
    07-28-10 12:50 PM
  2. EnergyPlus's Avatar
    Hmmmmm.....if you've not yet tried a battery pull, than I don't know what else you can do. You may be in luck though, if it's still under the manufacturer's one year warranty. In that case, you can simply exchange it for a "new" (read: refurbished) one. If you've never had a refurbished unit, don't sweat it. I've had two now (one for my Storm 1 and one for the Storm 2) and both have been absolutely superb. I used to have a "thing" about getting someone else's, used phone, but both of these devices were in pristine condition. If you're curious about just how much the phone has been used, you can go to "Options" and "About" and bring up your keyboard to type the word: buyr and see what phone and data usage the phone has on it.

    Good luck!
    07-28-10 12:54 PM