1. blingdogg's Avatar
    aight so I got in to it with some dude at a bar and my screen ended up cracking... im still within thirty days am i able to return it at the local store? or will they not take anything back with a cracked screen
    02-23-09 12:00 AM
  2. Seeknay747's Avatar
    Have insurance?
    02-23-09 12:02 AM
  3. rip14's Avatar
    No insurance = screwed

    VZW will not take it back with a cracked screen, insurance is your only hope
    02-23-09 12:03 AM
  4. Iceman's Avatar
    That sux I hope you cracked the screen on his head for screwing up you berry. Just kidding hopefully it will work out for ya if you have insurance.
    02-23-09 12:04 AM
  5. rip14's Avatar
    Now if you would have had the lightsaber app on your Storm, you would have been good.
    02-23-09 12:09 AM
  6. blingdogg's Avatar
    i have insurance... i just wanted to check if they would take it... so should i just say i lost the phone?
    02-23-09 12:11 AM
  7. element3g's Avatar
    No just tell them you cracked your screen accidently and if they can send you a replacement, but before that make sure they cover physical damage or what insurance covers.
    Last edited by element3g; 02-23-09 at 12:17 AM.
    02-23-09 12:14 AM
  8. blingdogg's Avatar
    i am not sure within how many days you can add insurance, but most companies allow 30 days, so call verizon and dont say anything about cracked screen and see if they can still add insurance for you, if they do then wait couple of days before you claim it.
    I do have insurance... got it the first day i got the phone... i was asking should i tell them i cracked the screen or should i say i lost it? not sure they will send me new one for admitting cracking the screen
    02-23-09 12:17 AM
  9. grayzweb's Avatar
    If you have insurance they will replace it no matter what you did to your phone.
    I think there is a $50 charge though, even with insurance.
    02-23-09 12:18 AM
  10. rip14's Avatar
    Yes, your insurance covers a cracked screen.
    02-23-09 12:20 AM
  11. TheMerovingian's Avatar
    If insurance won't cover it, the screen is available at cnn.cn for a c note.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-23-09 12:21 AM
  12. blingdogg's Avatar
    thanks everyone
    02-23-09 12:32 AM
  13. blingdogg's Avatar
    got my replacement yesterday!!! and its a brand new one not refurb... perfect
    02-25-09 05:56 PM
  14. ls1norcal's Avatar
    Did you tell them you lost it?
    02-25-09 06:03 PM
  15. blingdogg's Avatar
    Did you tell them you lost it?
    nope i told them i cracked the screen on accident and they said ok... i jsut have to send it back within 15 days or im charged a 225 fee
    02-25-09 06:22 PM
  16. vndlewis's Avatar
    I am glad you did the correct thing. You shouldn't ask people if you should commit insurance fraud.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-25-09 06:35 PM
  17. storminsc's Avatar
    When I lost my phone I had to call the local PD and get a case number or something. If you haven't lost your phone, I wouldn't suggest that route. I know you got a replacement phone but this info is for anybody reading who may contemplate saying they lost their phone instead of just saying it was damaged.

    That was a few years ago. Maybe their policy is different now for lost phones but it was a pain when I had to get a new one through asurion. (but when I've damaged my phones, it's been nothing but easy to get replacements through asurion)
    02-25-09 06:40 PM
  18. GrandMasterB's Avatar
    I dont understand, why even bother with the notion of saying its lost???You have insurance thats covers exactly what you did , cracked the screen. Why would you "lose" it?
    02-25-09 08:02 PM
  19. rip14's Avatar
    When I lost my phone I had to call the local PD and get a case number or something....
    That was a few years ago. Maybe their policy is different now for lost ...
    I (my wife) lost my phone in November. (Before I had my Storm). I had to file a police report and get a case number. Sounds like they still do this to deter fraud.
    02-25-09 08:50 PM
  20. wiscoberry14's Avatar
    I cracked my screen in my girlfriends chair, and Asurion sent me a new phone in box, and only asked me to return the old phone with no battery or charger. So, I paid $50 for a new phone, and double the accessories I originally had.
    02-26-09 05:21 PM
  21. koojo's Avatar
    Do you have pics??
    02-26-09 06:49 PM