[RiverStyx]

Hi,

My storm 1 broke but not before I was able to get a backup of the phone. Now I have the storm 2 and I don't want to do a full restore from that backup. Is it possible just to get the contacts from my backup file and that's it?

[1812dave]

Hi,

My storm 1 broke but not before I was able to get a backup of the phone. Now I have the storm 2 and I don't want to do a full restore from that backup. Is it possible just to get the contacts from my backup file and that's it?

do a selective restore in Device Manager. Just copy over the contacts and calendar events if you want those also.

[RiverStyx]

You can do that working with a backup file only? I thought that was only done if you had the other phone also.

[1812dave]

You can do that working with a backup file only? I thought that was only done if you had the other phone also.

wrong. you should have backup files (extension is "ipd") on your HDD.

[RiverStyx]

ok, I see what you mean. I have a backup file but when I look at the items I'm able to restore it shows my address book - All being greyed out. Is there any way I can still get it restored?

[1812dave]

ok, I see what you mean. I have a backup file but when I look at the items I'm able to restore it shows my address book - All being greyed out. Is there any way I can still get it restored?

off the top of my head, I don't know why they are grayed out. you might give tech support a call.

[rafiks]

off the top of my head, I don't know why they are grayed out. you might give tech support a call.

Maybe his phone is not connected to the PC ..

[cgull]

ok, I see what you mean. I have a backup file but when I look at the items I'm able to restore it shows my address book - All being greyed out. Is there any way I can still get it restored?

It is probably read only. Delete Desktop Sync from the service book then restore it then undelete it.

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