1. Ryno98's Avatar
    Frequently when I connect my Storm to my computer via the micro USB cable my computer immediately shuts down. There is no software type error, the screen goes black and the box is off. Just like I pulled the power. This last time it did it, it actually shut it down before I had even made the connection. The cable was barely touching the connection on the phone. Seems like some sort of an electrical short? Not being a techno type was wondering if anyone has advice.

    I have tried different USB ports on the computer.

    It happens probably around 50% of the time or a little more.

    Thanks
    01-05-09 12:12 PM
  2. bigslam123's Avatar
    It is one of 2 things, it is either a driver issue or a power issue witht he USB ports. I would first uninstall/re-install the DM Software. If that does not work, try a USB hub to see if it is an issue with a power surge.
    01-05-09 12:15 PM
  3. gettat2d's Avatar
    Try a different cable i have had contact in a wore out cable touch and shut my system down before
    01-05-09 12:16 PM
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