[ohigirl67]

Every time I attach my Storm to my computer it pops up "found new hardware". I uninstalled and reinstalled my BB software because I'm also having a problem with the Roxio media not being detected.

Once it finds the phone, then it pops up a window that says:
The software you are installing for this hardward: BlackBerry Smartphone has not passed windows logo testing to verify it's compatability with Windows XP

What is going on? This is getting annoying!!!

Thanks for any help!

[djm1947]

Do you have the blackberry desktop software installed? If not, do so then try again

[DarkSource]

Have you tried manually installing the drivers? Are you running 64 bit XP?