1. ohigirl67's Avatar
    Every time I attach my Storm to my computer it pops up "found new hardware". I uninstalled and reinstalled my BB software because I'm also having a problem with the Roxio media not being detected.

    Once it finds the phone, then it pops up a window that says:
    The software you are installing for this hardward: BlackBerry Smartphone has not passed windows logo testing to verify it's compatability with Windows XP

    What is going on? This is getting annoying!!!

    Thanks for any help!
    07-11-10 03:56 PM
  2. djm1947's Avatar
    Do you have the blackberry desktop software installed? If not, do so then try again
    07-11-10 05:36 PM
  3. DarkSource's Avatar
    Have you tried manually installing the drivers? Are you running 64 bit XP?
    07-13-10 03:00 AM