I thought the Storm would be able to show HTML e-mails. There is a setting to allow it but it is grayed out and has a very small red lock to the left of it. Is this a feature that will be made available in the future or have I not given correct authorization to display images?
you must be on BES right? Usually the little red lock indicates that a corporate IT policy has been pushed to your device by an administrator through the BES server, and that the it policy is involving the setting you are trying to change.