[sbudaj]

All of a sudden when I enter a name into the "to" field of a new email the list of contacts does not pop up like it used to so I can't select the proper recipient.

How do I fix this?

Thanks.

Posted from my CrackBerry at wapforums.crackberry.com

[sbudaj]

As an addendum I can't send an email even if I enter the address manually. I don't have a send option only a save draft option.

Help!

Posted from my CrackBerry at wapforums.crackberry.com

[dannynixon]

Have you tried deleting the account and setting it back up on your phone?

[rafiks]

All of a sudden when I enter a name into the "to" field of a new email the list of contacts does not pop up like it used to so I can't select the proper recipient.

How do I fix this?

Thanks.

Posted from my CrackBerry at wapforums.crackberry.com

Have you done something before ,like maybe install a hybrid?

[daveyem]

I've had this problem occasionally on my Storm 2. When it happens, usually resending the service books sorts it out.

[nshih422]

Try resending service books and registering the phone on the network.

[sbudaj]

I have official .607. Tried resending service books but it didn't work.

Still doing the same thing.

[BKVic]

Try resending service books and registering the phone on the network.

+1


BKVic

[sbudaj]

I called Verizon and they had me go into options in the email app and change a setting regarding using recent contacts from yes to no. Although I never changed this option changing it to no fixed the problem.

He said he searched it on crackberry and found the answer!

Sorry I couldn't when I tried to search.

Posted from my CrackBerry at wapforums.crackberry.com

[paintdrinkingpete]

I called Verizon and they had me go into options in the email app and change a setting regarding using recent contacts from yes to no. Although I never changed this option changing it to no fixed the problem.

He said he searched it on crackberry and found the answer!

Sorry I couldn't when I tried to search.

Posted from my CrackBerry at wapforums.crackberry.com

While I'm a bit surprised he admitted that, I'm glad to see a support tech actually using outside resources instead of consulting "the manual" and then throwing their hands up in the air.

I work in IT, and often my clients will be shocked when I come to their computer or server, listen to them describe the problem, bring up google, search for their issue, find a fix and apply it. They're always like, "well, I could have done that". Ummm...exactly?