1. elmish1z's Avatar
    I am running .90 and when I go to resote my data, it says something like blackberry cant connect with device manager. I really need to get this to work because all my contacts are there
    01-29-09 11:33 AM
  2. Grovesfan's Avatar
    There are several posts about this already.

    Here's the fix. Go to memory>options>auto enable mass storage mode when connected> select yes. For whatever reason, .90 cannot force the connection as it did in earlier OS's. This will allow the device to connect so you can back up your data.
    01-29-09 11:42 AM
  3. justmalu's Avatar
    I have the same problem.

    Enabling the mass storage isn't helping.
    01-31-09 01:10 PM
  4. Snappy_1's Avatar
    Had same problem. I ended up doing a batter pull on the BB and restarted my computer and got it working that way.
    01-31-09 01:35 PM
  5. Bonnita's Avatar
    I have a blackberry bold 9900 and I backed up all the data using the Desktop manager, before wiping the phone back to factory default. Now i'm trying to restore all my data, but the loading bar wouldn't load at all! I stopped it a few times when it took hours, and rebooted my phone and tried again. And I also tried just restoring my contacts, but same thing.. the bar wouldn't load at all :s
    Nothing worked.. please help
    10-22-11 03:45 AM