[anisht]

I am trying to Enterprise activate a canadian users BBerry Storm 9530 with a BPS 4.1.4 located in the US. It seems the phone does contact the server b/c when the user put in a bad password he got a bad password error. When he put the correct password in he gets the following error:

The blackberry Enterprise server has not responded to your activation request. An error may have occurred.�

Then gives three options 1. More details 2. Continue activation 3. Cancel activation

More details says�.

�This may be due to one of the following: The email address has been entered incorrectly. The activation email has been modified or moved from your email inbox by spam/ attachment scanning software or a mail client rule. You have not yet been added to the Blackberry Enterprise Server. Pleas either cancel this request and contact your IT support team or continue activation.�

and the service book goes into his inbox.

Thanks in advance for any help.