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I am unable to open email attachments attached using outlook. I saved a document using the compatibility mode 97-2003 and sent it via a group mailing of which i am listed. when i try to open the attachment i get a message saying my device can not open these attachments. I have word to go on my storm as well and it seems to be of no help. can anyone help? thanks.
Known issue. If you search you'll find it. Idk the link. I'd find it for ya but I'm mobile.
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thanks i did search and did not find anything that i needed. when you say known issue is that with .113? if so that would account for it working before and not now as i recently changed to .113. Thanks for any help you can give.
It has to do with outlook. Not a device issue. Outlook doesn't attach the true file, it creates a weird "outlook only" file. I don't know the details. Try sending with another email account.
Posted from my CrackBerry at wapforums.crackberry.com
Make sure that you have the BlackBerry Attachment Service installed on your device. You can check this by going to Options> Advanced Options> Applications. If it is missing, you can reinstall it from the app loader.
Posted from my CrackBerry at wapforums.crackberry.com