I am also having the same exact problem. I cannont find anything to close for applications and do not have any any loaded apps (such as Facebook, etc). Does anyone have any ideas on how to fix this??
1st question, do any of you have Storms? None have the storm listed as the device.
If so, do you have an IT policy installed on your phone? This may cause the camera not to work. The IT policy I have on mine is designed for the phones that our IT supports, which are any BB that doesn't have a camera. They will be including the Storm in a few months, so after that I may not have a camera or video, which would suck.
If not, and you have tried to use JL_CMDR and installed any carrier supported OS, I would suggest ensuring you have a carrier supported OS and calling in to have the device replaced. I've tried every OS and the camera and video work on all of them. Granted, this is on mydevice.
No , I have a Cruve. I just found in another post somethign about the lens becoming dislodged and that can cause this error message to come up. So far I have not been able to find a post with how to fix this.