My browser is not working at all, ive resent my service books multiple times but nothing is happening!!!! I will go so far with the requesting bar and nothing after awhile, what should i do!?
What happened prior to this happening? Did you do any kind of OS upgrades or anything? Try reregistering on the BB network. Options > advanced options > host routing table > bb menu > register now
I was experiencing the same problem. Every other day in the afternoon my browser wouldn't load and it kept saying "contact service provider if this problem persists." I would have to do a Batt Pull to fix this (sometimes even that didn't work).
Resolution: *228 and option 1 and then option 2
For me the answer really was that simple. At first, I figured since we did this at activation, I wouldn't have to do it again for awhile, and there must be something wrong with my phone. First I tried option 2 - wouldn't work, said "we are unable to program your phone...". So I did option 1, then 2 right after = voila. My phone is running faster than ever.
definitely sounds like a bis connectivity issue. You can try doing the reprogram via *228 as suggested. After that though, I'm not sure. May have to contact VZW and see if your BIS account is acting up.
well i have done the *228 option 2 twice and updated through that both times bc i dropped a call where i havent before and thats the day it started doing this to me. so do option 1 then 2?
Option 1 is for initial activation when you first purchase a phone.
Option 2 is to update your roaming capabilities.
When I tried option 2 it wouldn't work. So I did the initial activation - worked, then option 2 to update capabilities.
Fixed the browser issue for me so far.
Maybe you could try kokuryuha's suggestion of *22899, maybe see if that works. If Option 1 won't work and still no resolution after Option 2, I'd take it to the store or call VZW BB service.
