1. zachpeters's Avatar
    i cant gen my desk top manager to back up my storm? it starts and gets 1/3 way through and then gives an error message and stops. love the phone but man at every turn it is somthing!
    02-01-09 11:27 AM
  2. blueskyjunkie's Avatar
    On your phone:

    Try clearing the ALL cache in your browser. Then clear your memory in the options menu.

    In desktop manager:

    Go to backup and click the advanced tab. Then clear your browser cache from there.

    If it still doesn't work:
    Delete the bookmarked pages off your browser in your phone.
    02-01-09 12:15 PM
  3. zachpeters's Avatar
    thanks that worked!!! why and the heck did i have to clear all that to be able to back it up?
    02-01-09 01:09 PM