Ok...for all you black berry vets. but I am freaking out all of a sudden on Saturday night my menu button stopped working!! any thoughts, no sending text msg. nothing!!! I restarted my cell like 4 times took out the batt. all that good stuff phone is like a month old help a crackberry newbie out!!! Thanks!!!
I suggest you try a wipe and a reinstall of the OS before you chalk it up to hardware first...
I know it sounds odd, but it is possible that a software glitch has caused your BB to simply not recognize the BB Button input. What could it hurt, anyways? Worst case scenario, it still doesn't work. Best case scenario? Your BB is back up and running today instead of waiting until Tuesday or later for a possible refurb replacement.
Posted from my CrackBerry at wapforums.crackberry.com
Verizon will warranty the phone itself from defects for one year, regardless of insurance. I had a problem with my 8830 and they replaced it, no questions asked.