1. bigsez's Avatar
    Just got my replacement storm and it had OS 4.7.148 on it. I tried 3 times to download the software update through desktop manager and it failed all 3 times. What is going on? Any help greatly appreciated
    10-26-09 06:51 PM
  2. paulwright1's Avatar
    So download it to your desktop and run it from the Loader.exe method. What kind of errors are you getting?
    10-26-09 06:54 PM
  3. bigsez's Avatar
    a fatal error has occured- i will try that next-- thanks--
    10-26-09 06:55 PM
  4. bigsez's Avatar
    do i need desktop manager 5.0 . i currently have 4.7 still.
    10-26-09 06:57 PM
  5. paulwright1's Avatar
    a fatal error has occured- i will try that next-- thanks--
    does it say what kind of fatal error?
    10-26-09 06:57 PM
  6. jimstratus's Avatar
    do i need desktop manager 5.0 . i currently have 4.7 still.
    I have DM 4.7 also had 0 issues this morning

    Posted from my CrackBerry at wapforums.crackberry.com
    10-26-09 06:59 PM
  7. bigsez's Avatar
    i knew i shoulda wrote it down but i didnt--im gonna try it again and log the error-- maybe that will help you help me a little easier. Its driving me crazy. Plus to top it all off the replacement phone the screen is alil shot. Doesnt click on the edges at all like something is broke
    10-26-09 07:00 PM
  8. paulwright1's Avatar
    i knew i shoulda wrote it down but i didnt--im gonna try it again and log the error-- maybe that will help you help me a little easier. Its driving me crazy. Plus to top it all off the replacement phone the screen is alil shot. Doesnt click on the edges at all like something is broke
    if the screen is defective take it back and get a new one.
    10-26-09 07:03 PM
  9. bigsez's Avatar
    I have DM 4.7 also had 0 issues this morning

    Posted from my CrackBerry at wapforums.crackberry.com
    i knew i would have some kind of issues.. Just the way my day is going so far..
    10-26-09 07:04 PM
  10. bigsez's Avatar
    trying through desktop manager again..Will log any error screens and/or messages I get back
    10-26-09 07:06 PM
  11. fishpool's Avatar
    Are you using a theme by any chance? i had the exact same issue. i switched to the default theme, did a quickpull and it worked.
    10-26-09 07:17 PM
  12. bigsez's Avatar
    now it was successful on the 4th try-- Thanks for stopping in to give a hand. Def appreciate
    10-26-09 07:22 PM
  13. bigsez's Avatar
    nah i just got the replacement so default theme from
    10-26-09 07:23 PM
  14. Headshrink's Avatar
    I tried 3x's and a fatal error kept occuring at the very end. I uninstalled from my computer control panel ALL of my previous "DeskTop Managers" 4.7 & 5.0. I installed the newere version with latest patch inculded 5.01 etc. I installed from the newere version of desktop manager with absolutely no problem.
    10-26-09 08:06 PM
  15. buckken's Avatar
    i knew i shoulda wrote it down but i didnt--im gonna try it again and log the error-- maybe that will help you help me a little easier. Its driving me crazy. Plus to top it all off the replacement phone the screen is alil shot. Doesnt click on the edges at all like something is broke
    just a reminder you do need DM 5.0 to update using DM
    10-26-09 08:34 PM
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