1. robdykstra's Avatar
    Help please... very odd behavior here...
    verizon storm 9530
    4.7.0.75 (latest version verizon "supports")

    I noticed when taking pictures that the phone was taking images at 480x640 (small)even though i have it set in options to 2048x1536 (large).

    I was on support with verizon and they had me do a wipe clean...
    after doing this the phone functioned properly and took images at the size I set it in the options menu on the phone.

    the only thing I did was activate BES and the phone started taking pictures at the lower resolution again.

    It seems the BES is making the camera have problems??

    has anyone else had this?

    Verizon did duplicate this (and confirmed my exact findings), but since they don't support BES they couldn't say if it was my hosted exchange that forced a lower image size or a problem that BB has with the BES and the storm?

    any ideas?
    thanks
    rob
    03-21-09 08:24 PM
  2. falcontrainer's Avatar
    That would be a question for your BES admin. This is a option for them to limit I do believe. I do not have any limitations (but a password required) on my BES and my camera works just fine in the higher resolutions. Check there and let us know what you find out.

    Good Luck !
    03-21-09 08:34 PM
  3. robdykstra's Avatar
    Verizon thought that might be the case as well. i have a ticket opened with them (hosted exchange at exchangemymail.com)

    if anyone else has an idea please let me know...
    03-21-09 08:37 PM
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