1. groger's Avatar
    On my 2nd Storm, both have had screen clicking problems on the top edges. I have requested from the tech to ship me a new Storm with the PRD 21009-022 both times. I rec a new Storm each time in two days, however each time the phones PRD was 19502-002. The VZ tech informed me that the PRD 21009-022 was a newer production number and yes had fixes on hardware to address screen clicking problems, but that all phones shipped out to the lower states were shipped out of the Texas warehouse... made in Mexico and all were PRD 19502-002. Phones made in Canada with the newer product number PRD21009-022 were only shipped from the northern warehouse to northern states and the Texas warehouse would not get the newer production numbers until the Texas warehouse sold out of the older ones, then the Mexico plant would start making the newer production numbered Storms addressing the screen problems. Of course all of the older PRD's don't have screen problems and that is why they have not switched over or pulled them yet.

    Of course the tech may be full of it also...!!!! I'll just try another one until I get one that works.
    01-03-09 02:37 PM
  2. Roger Lococco's Avatar
    Hard to believe this is true. Just not sound business. Would be interesting to get Ratbert's (the poster and Verizon rep) take.
    01-03-09 03:31 PM
  3. haymoose's Avatar
    My 1st replacement ships from TX this week.
    01-03-09 04:27 PM
  4. chcougar1's Avatar
    I'm in Seattle, WA and my first replacement shipped from Texas last night.
    01-03-09 04:56 PM
  5. dmac271's Avatar
    that sounds completely false to me. if RIM were to have a new hardware revision im sure they would want all their factories to implement those fixes immediately
    01-03-09 05:04 PM
  6. sprintrjm's Avatar
    texas mexico canada.

    Racists..

    Kidding
    01-03-09 05:08 PM
  7. Jaysus Cutler6's Avatar
    Phones with PRD 19502 are new retail phones. The 21-whatever are FRUs that do not ship in full retail packaging. The model number on both are the same.
    01-03-09 11:47 PM
  8. mattg56's Avatar
    I am in Va. Both of my phones were Canada phones with the 19502 number. One was okay with messed up clicking in on the middle of the top and bottom in portrait. The second is a huge improvement. Build dates were 12/15 (received 12/22) and 12/24 (received 1/2). Both were new phones in full retail boxes. Both boxes had TX as the return address. Both shipped from West Chester Pa.
    Last edited by mattg56; 01-03-09 at 11:57 PM.
    01-03-09 11:51 PM
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