1. travisg2's Avatar
    I searched...got nothing. So here I am.

    Dropped my Storm a few days ago and just got the replacement phone. I switched devices using the DM. Everything seemed to switch over just fine. The problem is now the new phone isn't working. Do I have to call Verizon and have them activate it? Also do I take the sim card out of the old phone and replace it with the one in the new phone or does it matter? Thanks a lot.
    02-12-10 11:00 PM
  2. tech_head's Avatar
    Did you call #228 to activate?
    Did you follow the instructions in the replacement's box.
    The SIM does nothing on Verizon.
    02-12-10 11:50 PM
  3. travisg2's Avatar
    I did not. But I will now. The only thing in the box was the phone and the return slip, which I thought was odd. Thanks so much I appreciate it.
    02-13-10 12:09 AM
  4. Cleveland's Avatar
    that's a golden rule with new vzw devices #228 lol
    02-17-10 11:31 PM
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