1. zrxoa1's Avatar
    OK, got the replacement Storm today from VZW. Phone being replaced due to excessive dust and moisture getting under screen...

    I hooked up my old Storm to the laptop via the USB cable and connected it to the Device Manager program. I did a Back Up then proceeded to run the DEVICE SWITCH WIZARD.... problem is I keep getting an error (computer tries to send report to Microsoft). Any ideas? I need to get all my info transferred over to the new phone.

    Does new phone have to be activated first?

    Thanks for any help!
    07-24-09 09:52 AM
  2. zrxoa1's Avatar
    UPDATE:

    I ended up updating my DM to the newest version and it finally allowed me to switch devices. However, some of my apps did not make it. This is a pain if it has to be done very much due to faulty phones...

    I now have to call a bunch of places to update my PIN (once I get the new phone activated... cannot get VZW online to load today for some reason...) so that my apps will work.
    07-24-09 01:28 PM
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