So I got a Storm a few days ago and I've noticed that the phone doesn't always beep when I get a new txt. I don't have a holster so I don't think its a ringer setting.
At first I thought it might be because I had the SMS/MMS window still open but then I noticed this wasn't the case.
Any ideas what this could be? Should I take it back for a new one while I'm still in my 30 day return period?
I haven't had one do that, nor have I heard of this specific issue before...
But, there is a bug with the sound profiles in 4.7.0.75 (which you probably have if you just got the phone) that makes the alerts a little quirky (i.e. alerting when on silent). I would first try to create a custom alert profile to make sure that it's not the bug...
edit: double post... good point that it vibrates first. Without a third party app, the Storm always vibrates and then rings/alerts..
No it doesn't vib first. I have just been leavning it on "normal" for now and modified the alerts. I don't have a holster for it, just the rubbery case. I'll double check the holster settings.
So after some testing it seems like I might need a new phone. Sometimes when I get a SMS if I listen carefully I can hear the speaker start to activate but then no sound comes out of it. Also when I hit "Try it" in the alert settings it doesn't always play the sound properly either. Sometimes it will only play half of the alert or get cut off.
So after some testing it seems like I might need a new phone. Sometimes when I get a SMS if I listen carefully I can hear the speaker start to activate but then no sound comes out of it. Also when I hit "Try it" in the alert settings it doesn't always play the sound properly either. Sometimes it will only play half of the alert or get cut off.
I would take the phonE back. You paid good money for your Storm, you deserve one tHat works properly. I went through 3 before I found that worked up to par.
Posted from my CrackBerry at wapforums.crackberry.com
I've had this issue off and on with every OS. It only happens if I'm in the middle of doing something - say I'm sending a text and I get an email - the LED will flash but the beep doesn't quite make it out. Most of the time, though, I don't have a problem, but at least when it does, I'm using the phone so I know right away from the LED that I have a new message.
Are you using alerts that come with the BB? I changed mine to custom alerts that I uploaded to the Mem card and now it works fine. The alert always works.