1. specials4u2me's Avatar
    can some one help me with my bb becouse everytime i try to use the camera it will say that i have a open file.
    06-10-09 03:14 AM
  2. Henry740's Avatar
    what do you mean, like when you click on the camera icon, the device propmts for a file?
    06-10-09 03:15 AM
  3. specials4u2me's Avatar
    what do you mean, like when you click on the camera icon, the device propmts for a file?
    everytime when I try to use the camera and it wonn't let me take or see pictures.
    06-10-09 03:18 AM
  4. Henry740's Avatar
    hmmmmm......

    have you done the latest official s/f uprade to .148?

    have you done a battery pull?

    did this problem start recently or ever since you got your phone?
    06-10-09 03:20 AM
  5. specials4u2me's Avatar
    yes, can u help me with that.
    06-10-09 03:21 AM
  6. specials4u2me's Avatar
    hmmmmm......

    have you done the latest official s/f uprade to .148?

    have you done a battery pull?

    did this problem start recently or ever since you got your phone?
    i done everything u could think.
    06-10-09 03:23 AM
  7. specials4u2me's Avatar
    i took it to verizon they couldnt do anything.
    06-10-09 03:25 AM
  8. Henry740's Avatar
    i took it to verizon they couldnt do anything.


    well they couldnt do anything because your using it on the att carrier right?.....

    maybe you need to do a device wipe and re-install your OS
    06-10-09 03:27 AM
  9. specials4u2me's Avatar
    hmmmmm......

    have you done the latest official s/f uprade to .148?

    have you done a battery pull?

    did this problem start recently or ever since you got your phone?
    it been like that since i got from a friend.
    06-10-09 03:27 AM
  10. specials4u2me's Avatar
    well they couldnt do anything because your using it on the att carrier right?.....

    maybe you need to do a device wipe and re-install your OS: i eek:
    yeahhh. someone reset it but nothing happened.
    06-10-09 03:30 AM
  11. specials4u2me's Avatar
    how can install a os?
    06-10-09 03:35 AM
  12. specials4u2me's Avatar
    u still there henry?
    06-10-09 03:38 AM
  13. Henry740's Avatar
    hmmmm.....ive done research on other post about this problem and it seems that most users with this problem either go back to verizon and get their device replaced under the mfg warranty, or they do a re-installation of the os. on this website, look under the blackberry help tab, and go to blackberry 101 and you will find articles on how to install the OS. you can also check the forumn titled blackberry storm os, and see if that helps.
    06-10-09 03:45 AM
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