1. entelligence's Avatar
    I just updated my 9530 to v4.7.0.148 yesterday OTA. I'm having an issue with the audio now. During a call, there is no audio from the handset directly or when using a bluetooth. Although, if I switch it to speakerphone it works fine.

    Now - I don't know this is directly related to the update because I think I had only used the speakerphone since updating. It seems like a big coincidence that my handset audio would go defective so soon after updating, but it's possible I guess. I spent some time googling but I didn't see other users reporting similar issues.

    If anyone has feedback on what I can try I would really appreciate it.

    Thanks
    06-05-09 02:15 PM
  2. giglio102491's Avatar
    have you tried a battery pull?
    06-05-09 02:39 PM
  3. xxankitxx's Avatar
    Your phone maybe stuck in "headset mode". The way to know for sure is when in call, check the icon of the phone. If you see a headset looking thing - you maybe stuck in it.

    If that is the case, good luck, cuz i had the same problem, and wasn't able to get it out of headset mode - had to exchange it in.
    06-05-09 03:35 PM
  4. Transfigured's Avatar
    Plug in/unplug headset a few times.
    06-05-09 09:14 PM
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