1. big dawg 23's Avatar
    I called tech support this morning because of a third failed 6800. I just asked for a new one to be sent out. The rep said because of two or more failures I am entitled to a different comparable model. I said to be honest tomorrow I am getting the Storm. Since I have 6800 you dont have anything else I want. The i760 is not Rev A and the Diamond Touch Pro was delayed. So I said just send me a 6800 so I have a working back up if anything happens to the Storm. She said My supervisor gave me a approval to replace your 6800 with a Storm.

    I feel very lucky now it wont cost me a thing. I planned on using my wifes NE/2 to get it and save on paying retail. Thank you VZW!!!
    11-20-08 07:41 AM