[callmebob]

I upgraded to .75 today (official). I currently have two email accounts on my Storm. My main account that I use no longer has the option to delete on Mailbox and Handheld option, just Delete. Is there a setting that I am missing? I already tried resending the service books.

[DonNguyen]

go into one of your mailboxes, menu button, options, email reconcilliation, change the "delete on" option

[callmebob]

Thank you very much.

[ncflyboy]

under email reconcilliation as you suggest, there is a blank page
no option to select reconcilliation yes or no just a blank page

Help?

[motrv8d]

I upgraded to .75 today (official)...

how did you "upgrade" to .75? Were you still on, heaven forbid, .65 still?
Just curious.

[ocgreenmachine]

Go to mailbox, open menu, select options, open email reconciliation, select box next to "delete on" and choose "prompt".

[TDSI]

under email reconcilliation as you suggest, there is a blank page
no option to select reconcilliation yes or no just a blank page

Help?

I too have a blank screen. At one time I had the option but I don't know what happened?

[ncflyboy]

I too have a blank screen. At one time I had the option but I don't know what happened?

it surprises me that nobody wants to help with this issue. could it have something to do with blackberry desktop?

[doidaporti]

i just tried it and i dont have a blank screen.. have you tried a battery pull maybe?

[sredd68]

I would try to setup my emails again, seems as though something went wrong during setup.

Posted from my CrackBerry at wapforums.crackberry.com

[TDSI]

I would try to setup my emails again, seems as though something went wrong during setup.

Posted from my CrackBerry at wapforums.crackberry.com

OK, maybe that is what I need to do? Is it a pain to reset the email? Verizon rep set mine up when I bought the phone and I hate medling with something that works, other than the blank screen in reconciliation.

TDS

[TDSI]

Thanks sredd. I deleted the aol account. Did a quickpull. Then went back and re-established the aol account and lo and behold, I had the buttons in the email reconciliation. Thanks! Great fix.