1. YAMAHA1483's Avatar
    Well i'm running Vista but i've done plenty of OS wipes/upgrades before, but this time i did the wipe and now DM Won't recognize the phone.. In 'My Computer' it shows removable disks when plugged in (Can't open them tho)

    So what should i try? I just uninstalled DM And reinstalled it still same thing..

    Now i'm looking at the white 507 screen and can't load up my .141 HELP!!!

    Oh and before this i was running .132
    04-30-09 04:25 PM
  2. Crucial_Xtreme's Avatar
    Make sure the Vendor.xml file is deleted. Then reboot your computer. Then plug in device>Open DM>Apploader>Add/Remove Programs>Select Core Apps>Next>Finish. After the DM is done loading the Core OS, restore from a previous backup.
    04-30-09 04:47 PM
  3. manofice1's Avatar
    Also try a battery pull and do what the above person said
    04-30-09 04:53 PM
  4. YAMAHA1483's Avatar
    Alright i've uninstalled DM reinstalled without auto update, i've restarted my comp multiple times - Multiple battery pulls - Reinstalled .141 etc. Vendor.xml deleted

    PLEASE HELP DM will NOT recognize the phone - When i plug it in the drivers install successfully, but DM WILL NOT -

    AND when i run the loader.exe it says DM Does not have the software for my phone..
    Last edited by YAMAHA1483; 04-30-09 at 06:14 PM.
    04-30-09 06:10 PM
  5. djm1947's Avatar
    Close DM and go to Program Files/Common Files/Research in Motion/AppLoader and install using Loader.exe.

    When it completes you should be able to then use DM to restore your backups.
    04-30-09 06:16 PM
  6. YAMAHA1483's Avatar

    AND when i run the loader.exe it says DM Does not have the software for my phone..
    It wont recognize software at all
    04-30-09 06:30 PM
  7. jopfer's Avatar
    Take the battery out of the Storm and connect it to DM WITH THE BATTERY OUT. It might take a couple tries, but DM should recognize the Storm and start loading the software.

    AS SOON AS things start loading MAKE SURE that you put the battery back into the Storm, otherwise the phone cannot re-boot during the install phase.

    This has worked SEVERAL times for me

    Jim
    04-30-09 06:35 PM
  8. YAMAHA1483's Avatar
    GOT IT guys thanks a lot - I just did so much crap that i don't know what i did to fix it... but loader.exe worked after the 32334th time trying it :UGHHHHHH:
    04-30-09 06:38 PM
  9. manofice1's Avatar
    good job!!!!
    04-30-09 07:07 PM
  10. Shadow.xXx's Avatar
    Your cookie is in the mail. I'm happy for ya.
    04-30-09 08:07 PM
  11. djm1947's Avatar
    Yeh, don't panic, keep asking for help and ignore any flames if they show up, works every time!!
    04-30-09 08:18 PM
  12. YAMAHA1483's Avatar
    Your cookie is in the mail. I'm happy for ya.
    Yep got it today - More chocolate chips next time.
    05-01-09 04:38 AM
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