[Alphroman]

oh, when i clicked the link it took me to a site about upgrading my device

[DroidExpert007]

Yeah, It has an option on the left for desktop software download.. redownload all that.

[Alphroman]

never mind, i found it now. let me give it a try...

[DroidExpert007]

Alright, let me know.. hope that works for you.. going for some sleep soon.. I should be up for another 30 mins or so.

[carlygold]

I was not even able to install the desktop manager to my laptop using the CD that came with the Storm. I downloaded the software from the BB site (via computer!) and it installed perfectly. I did not have to download the separate drivers file doing it this way. But I bet if Alphroman downloads the drivers from the site or just starts over with the DM from the site, it will work.

[DroidExpert007]

Yeah, Im betting that too.. I was wondering if there was a driver issue with the CD , that's why i referred him to download fresh files from the site

[Alphroman]

Still not working... I'm gonna give it another try tomorrow... it's getting late. Thanks though

[DroidExpert007]

Ah damn sorry.. Try rebooting, running around the house 3x.. doing 10 jumping jacks.. and then taking a shot. That'll work.

[Alphroman]

Ah damn sorry.. Try rebooting, running around the house 3x.. doing 10 jumping jacks.. and then taking a shot. That'll work.

Hahah... by this point I'm willing to try it. I'm gonna through all my files and make sure everything is completely deleted, install the drivers from the white cd, then the thing I downloaded from the site. But tomorrow. I'm to sick of this tonight.

[DroidExpert007]

I highly recommend starting the day tomorrow with a shot before you try it again LOL

[Alphroman]

So tried what i was gonna do tomorrow... didn't work either. I'm up for suggestions from anyone else to try tomorrow!

[DroidExpert007]

I hope you took my suggestion! Captain morgan fixes all.

[Alphroman]

Can someone do me a favor and go to their device manager and look under Universal Serial Bus controllers and tell me what all is listed there?

[Alphroman]

Can someone do me a favor and go to their device manager and look under Universal Serial Bus controllers and tell me what all is listed there?

Can anyone help with this?

[Storm7]

When your BBstorm is connected by usb to your computer, under Universal Serial Bus controllers you should see "BlackBerry Smartphone." When I right-click on Blackberry Smartphone and select Properties, I'm showing the driver date of 04/16/2008 and driver version 4.1.0.4. The USB drivers are installed in the following location: C:\WINDOWS\system32\DRIVERS\RimUsb.sys

[dtrickle]

i have the same problem with the hardware wizard popping up eveytime i plug in my Storm. went to device manager and found the Storm listed, but an unknown object with no drivers installed has shon up with the yellow ?. i deleted it, but it showed up again. it has no drivers attached to it and cannot find any anywhere...... kinda bummed!

[djm1947]

There is a separate USB driver download available on the Blackberry site. Did you try downloading it as well as DM? If not, try that and then install it on your computer.

[Nothing2Lose]

bumping this because i have the same problem

[Nothing2Lose]

also i keep getting an error saying that "the software that you are installing has not passed windows logo testing to verify its compatibility with windows xp."

any ideas what i have to do?

[unlukky]

I have this same problem.
Suddenly all of my Vcast music tells me that I cannot listen unless I sync with my computer.

Tried installing, but get an error with both discs.

Read thru this entire post. Tried all previous suggestions. Reboot. Uninstall/ Reinstall. No good. My computer will NOT allow me to run this program properly. I just want to listen to my music THAT I PAID FOR.

Any suggestions?