I ordered my storm on Nov 25th. I received it on Dec 2nd. I have since done the necessary updates. I do realize it takes time to get used to the typing and the phone itself. I have been very conscious of closing apps not in use. Some people seem to be having many issues out of the storm. I think with a little patience and time this phone is incredible. I came from the curve which I loved. I think the storm can surpass it. Why are so many folks throwing in the towel? I have no issues with typing after a few weeks of messing with it. I have had to pull batt a few times but nothing to say oh well forget this.