1. Hubie's Avatar
    I have 2 computers, laptop and desktop. When I plug my bberry into my laptop it works fine. when i plug it into my desktop nothing happens. Like, it doesnt even register it as a hard drive or anything.

    Why?

    (the laptop has desktop manager, the desktop doesnt. I dont think this had an effect on anything, but i'll add it to the post anyway)
    08-27-09 02:34 PM
  2. blw1230's Avatar
    I don't know. I'm acutally going through the same problem as we speak. My laptop won't recognize my storm and won't give me a mass media message.
    Last edited by blw1230; 08-27-09 at 02:52 PM.
    08-27-09 02:48 PM
  3. cornettbr's Avatar
    Have you guys tried updating your usb ports with the blackberry disk...
    try this link:
    https://www.blackberry.com/Downloads...GYbkenMZXQgA**
    08-27-09 03:41 PM
  4. cornettbr's Avatar
    click down the menu bar and go to USB and Modem Drivers
    the computer should then recognize your device
    08-27-09 03:41 PM
  5. blw1230's Avatar
    The link you provided doesn't work. Where can I find it on the blackberry website?
    08-27-09 05:11 PM
  6. blw1230's Avatar
    The weird thing is, it connects to BB DM 5.0. Pin # pops up everythings good. But when I try to sync with BB Sync or Windows MP it says it can't connect to my device. Yes I have Mass Media Storage turned on, and to prompt. When I plug in, I never get the message.
    08-27-09 05:32 PM
  7. blw1230's Avatar
    Alright, so I figured this out. Here are the links to help. The following threads should be pinned with so many replacements sent out.

    -http://forums.crackberry.com/f83/mass-storage-device-problem-rant-189707/
    -http://forums.crackberry.com/f83/mass-storage-solution-finally-working-201956/
    08-27-09 07:00 PM
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