1. s1kmad3's Avatar
    I posted earlier about backing up my data to prepare for SW update and got an error occurred message. well I found out which one wasnt able to get backed up and it was the "on-board device memory" a member told me to just skip the problem one and move on. i do have some things on it that i want to keep. my question is, will it gt wiped out when I do the SW update?

    Sorry for bugging everyone with stupid newbie questions. This is my very first BB and I never had a smart phone/PDA in my life

    Thanks again for putting up with me
    12-05-08 11:53 AM
  2. sunkast's Avatar
    The update should perform a back up as well. In all likelihood, it will encounter the same error.
    12-05-08 12:15 PM
  3. Ainvar's Avatar
    Clear your browser cache and also run memory cleaner.

    The instructions have been posted many times on how to do this. It will fix this issue.

    Do a search to find out how.
    12-05-08 12:20 PM
LINK TO POST COPIED TO CLIPBOARD