I am getting an Error backing up database on the Address Book Options, have done battery pulls, and everything and it will not complete a backup. I am running .85 and am trying to upgrade but do not want to do so without a backup, can anyone help?
Do you have another copy of your address book somewhere? For instance do you sync with Outlook?
It sounds like the actual database is corrupt. What I would do is use DM to "clear" the address book database which will delete it. Then you can reboot and a new one will be created, then you can sync back from Outlook.
Do you have another copy of your address book somewhere? For instance do you sync with Outlook?
It sounds like the actual database is corrupt. What I would do is use DM to "clear" the address book database which will delete it. Then you can reboot and a new one will be created, then you can sync back from Outlook.
No I do not use outlook, but I did do the clear thing and I am now rebooting again. I will let you know.....
I had the same issue. After calling VZW tech support and getting an "I don't Know" and two total wipes I removed Viigo and Viola I could backup again. I don't know what it is, or why it hates my Storm but I can't run Viigo.
I'm just going thru piece by piece in the Advanced Backup mode. Anything that gives me that Error I clear and back it up manually. I';m about halfway done, so we'll see if it works.....