Project Hoover - Licensing
Hi
Anyone else getting hit by Blackberry and their attempts to claw money back from long standing customers?
I understand that they have called this initiative Project Hoover!
Their systems have been misreporting licensing use for years. They have recently informed us they want to charge use another $100k+ a year to upgrade our licenses from Collaboration edition to Content Edition, just because we use one custom dynamics application. $100k extra a year for 4000 users to use an app we have been using just fine for 7 years - an app that we wrote.
They dont seem to care that they are burning the relationship. I see this as a last ditch attempt to squeeze customers for cash, as they know they will be going under in the next couple of years.
:-(