1. Balthy's Avatar
    Hi,

    Newbie BESX 5.0.2.29 admin here, trying to set up OTA device software upgrades.

    While trying to find upgrade bundles on the "Search for new BlackBerry Device Software bundles" page I get the following error, regardless of what parameters I enter in the selection fields:

    "The BlackBerry Administration Service cannot find the records you were looking for. Verify the search criteria you specified and try again."

    I have opened the relevant ports on my firewall and can see all traffic from my BESX passing through without a problem.

    Can anyone point me in the right direction to start looking for the prob here?

    Cheers
    B
    Last edited by Balthy; 09-19-12 at 08:08 PM. Reason: Incomplete post.
    09-19-12 08:01 PM
LINK TO POST COPIED TO CLIPBOARD