1. rcheing's Avatar
    Hi All,

    The problem I am experiencing is that when I go to the blackberry's folder redirection settings, the directory structure displayed does not match the directory structure of my Outlook/ Exchange. For example, I have 2 subfolders within Inbox, one is called FY2010 and this has folders for each month and the other is called Helpdesk, and this also has subfolders for each month. The problem occurred when I accidently moved FY2010\March folder into the Helpdesk folder which already had a March folder, so it renamed the new March folder to March1. Therefore, I ended up having Helpdesk\March and Helpdesk\March1. Before all this, I always had all these folders "checked" in BB's folder redirection settings. Anyway, I saw what had happened in Outlook and promptly corrected the issue by moving Helpdesk\March1 to FY2010 and renamed it back to March. Now in Outlook it shows the structure OK but in BB's folder redirection, it still shows Helpdesk\March and Helpdesk\March1. Do I have to re-activate with the BES in order to update this to what I have in Outlook?

    Originally:
    Inbox
    --FY2010
    ----January
    ----February
    ----March
    --Helpdesk
    ----January
    ----February
    ----March

    Now it's back to original but in blackberry it still shows:
    Inbox
    --FY2010
    ----January
    ----February
    --Helpdesk
    ----January
    ----February
    ----March
    ----March1

    Help!
    03-13-10 11:01 PM
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