01-07-19 01:11 PM
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  1. Rodney Wilder's Avatar
    Rodney Wilder
    Trusted Member
    Anyone else try using this and then have it mass mark devices as rooted via compliance policy recently?
    10-24-18 04:11 PM
  2. rpayne_bb's Avatar
    rpayne_bb
    What version uem server and client are you using? Not sure if you're on the betas or not.
    10-24-18 04:44 PM
  3. Rodney Wilder's Avatar
    Rodney Wilder
    Trusted Member
    Thanks. Production UEM 12.9.1 server and 12.34.0.154804 clients. Not running beta 12.10 UEM server live.
    Caught it after 4 devices. 3 S8s and a Motion.
    10-24-18 11:17 PM
  4. rpayne_bb's Avatar
    rpayne_bb
    Can you try the new beta client and see if the issue still exist? We have made a few changes to the API.
    10-25-18 06:46 PM
  5. Rodney Wilder's Avatar
    Rodney Wilder
    Trusted Member
    Originally Posted by rpayne_bb
    Can you try the new beta client and see if the issue still exist? We have made a few changes to the API.
    I'm already running the beta client on my own device. I'll reenable attestation and will set a separate compliance policy for me with short timeout to see what it does.
    I don't believe we can see device attestation status in uem12.9.1 until it triggers root compliance warning.
    10-26-18 12:49 AM
  6. rpayne_bb's Avatar
    rpayne_bb
    We have a bunch of fixes in UEM and the UEM Client that will be coming soon in the release of 12.10
    11-06-18 06:36 AM
  7. Rodney Wilder's Avatar
    Rodney Wilder
    Trusted Member
    Originally Posted by rpayne_bb
    We have a bunch of fixes in UEM and the UEM Client that will be coming soon in the release of 12.10
    So far the beta uem client on my device appears to be happy and hasn't reported itself as failing attestation to 12.9.1 that I've seen. Latest test will be full week tomorrow
    rpayne_bb likes this.
    11-07-18 12:51 AM
  8. rpayne_bb's Avatar
    rpayne_bb
    Seems like your on 12.10. How is safety net working for you now?
    12-19-18 11:01 AM
  9. Rodney Wilder's Avatar
    Rodney Wilder
    Trusted Member
    Originally Posted by rpayne_bb
    Seems like your on 12.10. How is safety net working for you now?
    Sorry for late response, unfortunately that's a negatory. Turned android attestation back on the other day, immediately kicked multiple devices out of compliance so had to disable again.
    01-03-19 11:15 PM
  10. rpayne_bb's Avatar
    rpayne_bb
    Have you opened a case with blackberry? If so pm me the case id
    01-04-19 10:19 PM
  11. Rodney Wilder's Avatar
    Rodney Wilder
    Trusted Member
    Out of office till tomorrow. Will open ticket tonight or tomorrow and will send you case info
    Originally Posted by rpayne_bb
    Have you opened a case with blackberry? If so pm me the case id
    01-07-19 01:11 PM
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