1. TurboArriba's Avatar
    As a domain admin, "print operator" can`t use ActiveSync. I removed this user from this AD group, but the device won`t sync emails etc. BES10 activation works without a problem.

    Want can i do to let the mail server and BES know that this user is like every other now.
    12-23-13 03:53 AM
  2. zocster's Avatar
    Which version of exchange/ windows server are you running please?
    12-23-13 08:24 PM
  3. Sith_Apprentice's Avatar
    As a domain admin, "print operator" can`t use ActiveSync. I removed this user from this AD group, but the device won`t sync emails etc. BES10 activation works without a problem.

    Want can i do to let the mail server and BES know that this user is like every other now.
    Did you assign the mail profile (sometimes this is what catches people). Also, after the user was removed from the group, did you remove and re-add the user (just to make sure the user was added properly).
    12-26-13 06:21 AM
  4. TurboArriba's Avatar
    It`s a Windows Server 2012 running Exchange 2010.

    Yeah, i did remove and re-add the user after removing him from the AD group and i did assign the mail profile. Still no sync.

    Update: I think i got it. I enabled inheritance for this user. Now it works.
    Last edited by TurboArriba; 12-27-13 at 03:53 AM.
    12-27-13 01:02 AM
  5. Sith_Apprentice's Avatar
    It`s a Windows Server 2012 running Exchange 2010.

    Yeah, i did remove and re-add the user after removing him from the AD group and i did assign the mail profile. Still no sync.

    Update: I think i got it. I enabled inheritance for this user. Now it works.
    Missing permissions, usually you dont have to worry about those in BES10, but could have been blocked by being in that group. Glad you got it figured out!
    12-27-13 06:00 AM
  6. knottyrope's Avatar
    the print operator issue affected any EAS device with Exchange 2010, I had similar issue when going to Exchange 2010 and had to set inherit in AD as well.
    Sith_Apprentice and zocster like this.
    01-27-14 10:05 AM

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