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  1. Beemer2's Avatar
    My wife and I both have Q5 phones and both have 10.3.1.1565 installed.
    Her phone. fully charged at night is almost fully drained by morning whilst my phone is fine.
    How do I check what might be causing it?
    03-08-15 04:33 AM
  2. Matty's Avatar
    Go into device monitor and have a look what's pulling so much power.
    Wife's Q5 battery drain?-img_20150308_192920.png

    Posted via BlackBerry Q5 on 10.3.1.2243
    03-08-15 12:29 PM
  3. Mothannation's Avatar
    Do a security wipe! Maybe

    Posted via CB10
    03-08-15 12:42 PM
  4. cycle_wala's Avatar
    It's probably the BBM battery drain issue. Go to device monitor. In the battery tab, select "last 48 hrs" in the top right and post a screen shot here including the battery graph. It'll help identify what's draining the battery.

    Posted via CB10
    03-08-15 12:51 PM
  5. Beemer2's Avatar
    % Battery usage over last 48 hours
    Mine Wife
    System 18 86
    PIM Services 17 43
    Standby 5.8 23

    Wife battery seemed to drain from around midnight on Saturday to Sunday morning
    03-09-15 04:36 AM
  6. cycle_wala's Avatar
    % Battery usage over last 48 hours
    Mine Wife
    System 18 86
    PIM Services 17 43
    Standby 5.8 23

    Wife battery seemed to drain from around midnight on Saturday to Sunday morning
    Please post a screenshot of your wife's device monitor screen. A comparison is not relevant unless every app/data are the same on both devices. Also, without the graph, it's impossible to know how many times the phone was charged and it's hard to speculate.

    And it's probably the PIM services but can't know for sure without the battery graph.

    Posted via CB10
    03-09-15 04:57 AM
  7. mh1983's Avatar
    Does she have a lot of accounts syncing at once in the hub? I'd suggest to remove them, re-add them one by one, and change the sync internal (24 hours or manual).

    If that doesn't help the battery drain issue, as someone else mentioned, a security wipe may be the way to go.
    Last edited by mh1983; 03-09-15 at 06:56 AM.
    03-09-15 06:33 AM
  8. Nolly Dolly's Avatar
    I have the same problem.


    Wife's Q5 battery drain?-img_20150310_210617.png

    Posted via CB10
    03-10-15 08:07 AM

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