10-15-15 04:09 AM
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  1. Clausjuhh's Avatar
    Clausjuhh
    a few days ago, I got into a huge rainstorm with my BB in my pocket. After 3 hours, it was soaking wet. When I got home, I put my blackberry in rice. I've waited 5 days, and now the touch screen isn't working. The phone starts up normally, but when I touch the screen it just does not respond. So I thought maybe if I restored it to factory settings it could possibly help.. But now I can't turn my phone off. When I hold down the power button, it goes off and immediately turns on again (like a reboot). Holding down the volume keys doest the same thing.. Blackberry Link doesn't see my phone, so I can't really do anything with that.
    Can anyone help me?
    09-26-15 01:54 PM
  2. conite's Avatar
    conite
    Ambassador
    After what you describe, I can't imagine you have a software issue.

    Z30STA100-5/10.3.2.2639
    09-26-15 02:09 PM
  3. syah iejam's Avatar
    syah iejam
    I think it is done. buy a new device

    I hate DT
    09-28-15 11:39 AM
  4. lift's Avatar
    lift
    R.I.P. little Q5.
    09-28-15 02:45 PM
  5. Parth Bhardwaj's Avatar
    Parth Bhardwaj
    Go to a blackberry store and get it repaired or try opening the hatch by placing an ice cream stick in the speaker.. and let it dry

    Posted via Porsche Design P'9982
    Last edited by Parth Bhardwaj; 10-15-15 at 04:43 AM.
    10-15-15 04:09 AM
« Blackberr Q5 battery question | Blackberry Q5 Updated 10.3.2 now Low on internal storage!! How can I free up space? »

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