Q5 not receiving selected text messages.
I have a new cycling GPS (bike computer) that can send a text message to a contact if I crash. Works great, I've tested it and it sends and the text messages are received on several different cell phones in our family, Andrioid, Z10, on different Canadian carriers. However, my wife's Q5 does not receive the text message. It is on Fido and our other Fido phone can receive the texts. My Z10 on Bell also receives the texts. Son's Android phone on Fido does receive the texts. We use the Q5 to text others, it's just this one text that it can't receive. I've checked all the settings and ensured that the Q5's settings match the settings on my Z10.
I'm stuck and can't determine why the Q5 can't receive these text messages. I've called the cell company, they were no help.
The text message comes in to my Z10 as +44 7624815487. Is that some sort of international text number, it's not a normal looking Canadian cell number.