1. Gokturk Gunay's Avatar
    It was a common thing for me but i could fix it with deleting every apps and reinstalling them after the update. But this time with 10.3.1 update it needs 2.5+gb free space. I first tried to update it via Link but 2 times in a row some kind of error message appeared at the almost end. And my free space just got lessened.. I tried to delete everything and i have no more app which can use storage. My musics is in SD card. I even deleted my email accs but i still need 1.7 gb more space for update. And there is no way to create that space for me for now. I just want to now that why i am unable to update via link. Even if somehow i can create that space i cant risk it again cuz it took almost 5 hour for that update(i tried twice). And i am pretty sure that i will have 0 space if it fail again.. I need help
    02-20-15 02:56 PM
  2. Umaima_B_Dia's Avatar
    Back-up what remains through Link and perform a security wipe. Proceed with an upgrade then. This issue has been addressed by BlackBerry and CB did a homepage article as well. The install size is bigger than the file size.
    02-20-15 03:06 PM
  3. radek_reach's Avatar
    I did that without wipe. The problem occured for me yesterday, today I tried downloading update via BlackBerry Link and it worked flawlessly.

    Posted via CB10
    02-20-15 03:11 PM
  4. greenpoise's Avatar
    I was having the same issue. I backed up just my contacts and settings. Everything else was on my media card. Did a security swipe and it worked after that. Is way better now but I find it a bit heavier than 10.2

    Posted via CB10
    02-20-15 05:16 PM
  5. Mark David Samraj's Avatar
    security wipe works...
    02-21-15 06:02 AM

Similar Threads

  1. Why am I unable to view videos after OS 10.3 update?
    By CrackBerry Question in forum Ask a Question
    Replies: 3
    Last Post: 02-23-15, 06:29 AM
  2. Major issue with SD card on Passport
    By BBRY101 in forum BlackBerry Passport
    Replies: 5
    Last Post: 02-20-15, 06:44 PM
  3. Replies: 3
    Last Post: 02-20-15, 04:13 PM
  4. Android player issues after 10.3.1
    By cnote2 in forum BlackBerry 10 OS
    Replies: 2
    Last Post: 02-20-15, 03:44 PM
  5. Why are my call logs disappearing on my Blackberry Passport?
    By CrackBerry Question in forum Ask a Question
    Replies: 0
    Last Post: 02-20-15, 02:27 PM
LINK TO POST COPIED TO CLIPBOARD