1. CrackBerry Question's Avatar
    Hi good morning to you all. I bought a new blackberry q5 but it can't get past the setup stage,
    In the first screen it showed '' To finish setting up your device , insert a valid micro sim card into your device , or set up a Wi-fi connection on the next screen"
    Swipe left to continue
    Next screen:
    "Waiting for data connection MTN Nigeria"
    "your device is preparing to connect to the mobile network. In the meantime, you can connect to a wi-fi network on the next screen"

    Next screen:
    "Connect to wifi"
    "your device is connected to wifi network"
    The device could not connect to the internet. Please check if you are connected to a hotspot or change to another network"

    But i cant get past this stage. Please what might be the problem
    04-08-16 07:00 AM
  2. Ed_Hardwell's Avatar
    What happens if you wait your device to connect to mobile network? Once you are connected to the mobile network you can skip the next step (connect to wifi)

    Posted from my big screen Z30 STA100-5 running ❿.❸.❷.2876
    04-08-16 12:46 PM

Similar Threads

  1. Replies: 8
    Last Post: 04-08-16, 07:24 PM
  2. Facebook update from BlackBerry no longer recognized by phone, what can I do?
    By CrackBerry Question in forum BlackBerry OS Apps
    Replies: 2
    Last Post: 04-08-16, 12:33 PM
  3. BlackBerry in doubt
    By whatsever in forum Armchair CEO
    Replies: 4
    Last Post: 04-08-16, 09:23 AM
  4. Why can't the Hub integrate Whatsapp as seamlessly as BBM...
    By johnnydoesai in forum BlackBerry Priv
    Replies: 4
    Last Post: 04-08-16, 08:03 AM
  5. Why do I get 3330 text messages?
    By CrackBerry Question in forum Ask a Question
    Replies: 0
    Last Post: 04-08-16, 05:24 AM