1. StormBerry's Avatar
    Last week I found that a grey spot had appeared on the screen, as you can see below..
    No idea of how such thing can happen. Anyone familiar with this problem?

    I bought it one month ago at Expansys store in Sweden. If they will send me an exchange for this phone, there is one problem, the Q5 is out of stock, so what to do?

    What is this Grey spot on my Q5 screen?-q5_sk-rm_gr-_fl-ck.jpg
    10-21-14 08:36 AM
  2. hamsterwheel's Avatar
    If they won't exchange it, you might try and get a replacement screen and change it yourself?
    10-21-14 11:22 AM
  3. StormBerry's Avatar
    My phone will be sent for a repair, so hopefully they switch the display or send me a new Q5. There is no BlackBerry service in Sweden so I need to send it all the way to UK.

    Via CB10 on a Q5
    10-23-14 04:41 PM
  4. Mikey_NNG's Avatar
    That spot looks familiar to other devices I've had. It's usually a result of something that's been pressing really hard on the screen. I'm not sure how to describe what happened technically but all I know is if something presses against ur screen for a prolonged period it can leave an effect like what's in your picture.

    It happened to my old iPad at university. I left it in my bag with too many books and apparently the pressure of the books on the iPad screen, messed up the display and I had to get it replaced.

    Posted via CB10 on Blackberry Q5
    10-23-14 05:15 PM

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