1. Nerirose's Avatar
    Unable to restore from backup file after deleting data by security wipe and upgrading to 10.3.1.1565...any help?
    03-03-15 01:34 AM
  2. gg bb's Avatar
    Could be you had changed your device name.

    On computer:
    Look at the backup file name - this includes device name and date and is file extension bbb.
    Under my documents/blackberry/backup (on windows at least)

    On phone:
    In settings go to bottom change the device name to match the backup and then try.

    Posted via CB10
    03-05-15 02:29 PM
  3. Nerirose's Avatar
    Name is the same, nothing changed!

    I reverted to version 10.2.1.2976 through auto loader but I get the same error.
    03-09-15 05:46 PM

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