[caraewli]

Touch screen not shoot down from above. screen does not feel my fingers.
Please help me.
devices Q5

Dokunmatik ekranı yukarıdan aşağı doğru �ekemiyorum. ekran parmağımı hissetmiyor.
L�tfen yardım edin.
cihaz: Q5

[Morty2264]

Hello.

So, you can't swipe down on your phone? Have you tried rebooting your device? Lots of people will tell you that battery pulls are a thing of the past and they don't work; but some battery pulls have resolved some of my glitches. However, try a simple restart and see what happens.

Have you downloaded any new updates or any leaked versions of B10? If you have, perhaps downgrading to your latest official OS might help.

Good luck!

[Umaima_B_Dia]

Touch screen not shoot down from above. screen does not feel my fingers.
Please help me.
devices Q5

Dokunmatik ekranı yukarıdan aşağı doğru �ekemiyorum. ekran parmağımı hissetmiyor.
L�tfen yardım edin.
cihaz: Q5

What steps have you already taken to take care of the issue?

Posted via my beautiful, red Q5 (10.2.1.1925)

[Umaima_B_Dia]

Hello.

So, you can't swipe down on your phone? Have you tried rebooting your device? Lots of people will tell you that battery pulls are a thing of the past and they don't work; but some battery pulls have resolved some of my glitches. However, try a simple restart and see what happens.

Have you downloaded any new updates or any leaked versions of B10? If you have, perhaps downgrading to your latest official OS might help.

Good luck!

Battery pulls?
Q5?

Posted via my beautiful, red Q5 (10.2.1.1925)

[Morty2264]

Battery pulls?
Q5?

Posted via my beautiful, red Q5 (10.2.1.1925)

It was only a suggestion. I get that it's an outdated one, but I sometimes pull the battery on my Q10 and glitches disappear. It can't hurt to at least give it a shot, right?

Posted via CB10

[FrankIAm]

It was only a suggestion. I get that it's an outdated one, but I sometimes pull the battery on my Q10 and glitches disappear. It can't hurt to at least give it a shot, right?

Posted via CB10

Thing is, there is no way to remove the battery without voiding your warranty.

I say hard reset. Hold the top button or the two volume rockers for ~10 seconds.

BlackBerry 10 Help Channel

[Morty2264]

Thing is, there is no way to remove the battery without voiding your warranty.

I say hard reset. Hold the top button or the two volume rockers for ~10 seconds.

BlackBerry 10 Help Channel

Ohhh wait, I forgot the Q5's battery wasn't removable. *smacks head* Sorry!!

Posted via CB10

[rassailor]

Did you find any solution? I'm experiencing the same issue. When I hard reset it, it works for a while and then be unresponsive again. Help will be very much appreciated

Sent from my SM-N9005 using CB Forums mobile app

[el_solitario]

i ve faced the same problem after loading leaked OS 10.3.1.821. only reboot helped till first block.
i ve decided to downgrade to os 10.2, and it works perfectly