1. Warren Garrett's Avatar
    Hi there, I have a Q10 which has updated to the fine. I have a friend who has a Q5 and when you go into the check for updates we just get the spinning wheel and it won't do anything else. Her Q5 is stuck on 10.1. Thanks for any help and apologies if this has been brought up before I did a search and couldn't find anything.

    Posted via CB10
    02-01-14 01:47 PM
  2. diegonei's Avatar
    Ack, not nice.

    Is she on the same carrier? Does the carrier support the Q5? Can you try putting your SIM card in her device and tryint to update?

    If all of that fail, give sachesi a try!


    http://forums.crackberry.com/bb10-le...taller-825409/

    https://en.wikipedia.org/wiki/Mobile_country_code
    02-01-14 07:10 PM
  3. Warren Garrett's Avatar
    Thanks for youir help, she is on the same carrier so I will indeed try my sim card and do the update that way, great idea!

    Posted via CB10
    diegonei likes this.
    02-02-14 03:12 PM

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