08-13-19 06:18 PM
37 12
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  1. Umaima_B_Dia's Avatar
    It must be a hardware issue if reverting back to older OS versions have not helped?

    Posted via my beautiful, red Q5 (10.2.1.1259)
    12-25-13 06:44 PM
  2. tx ram's Avatar
    Stop using leaks! They are not proven! Update your phone over the air to 10.2.0.429

    Why is this hard to comprehend?

    Posted via CB10
    Hi, I have 10.2.0.424 and my firmware updater says I have the latest firmware. How do I get 429 and install it because the 429 is not appearing over the air for an update. Thanks in advance.

    Posted via CB10
    12-25-13 06:44 PM
  3. Umaima_B_Dia's Avatar
    Hi, I have 10.2.0.424 and my firmware updater says I have the latest firmware. How do I get 429 and install it because the 429 is not appearing over the air for an update. Thanks in advance.

    Posted via CB10
    Have you tried checking through BlackBerry Link?

    Posted via my beautiful, red Q5 (10.2.1.1259)
    12-25-13 06:45 PM
  4. tx ram's Avatar
    Have you tried checking through BlackBerry Link?

    Posted via my beautiful, red Q5 (10.2.1.1259)
    From what I understand, BlackBerry link is something to do with using your laptop remotely. Please elaborate on how this can help me get a 429 update. Thanks in advance.

    Posted via CB10
    12-25-13 07:32 PM
  5. Umaima_B_Dia's Avatar
    From what I understand, BlackBerry link is something to do with using your laptop remotely. Please elaborate on how this can help me get a 429 update. Thanks in advance.

    Posted via CB10
    Yes, that too.
    You can manage your device as well once you connect it with the laptop. BlackBerry Link will prompt if an update is available.

    Posted via my beautiful, red Q5 (10.2.1.1259)
    12-25-13 07:35 PM
  6. djturnerXV's Avatar
    since i first posted and uploaded photos of this problem my phone has been in repair for over two weeks but because of the christmas period and deliveries delayed i should soon hope to see my blackberry within a weeks time, whether they have fixed this issue or not is another thing if they have fixed it i will update you with what went wrong with this error, if it hasnt been fixed then i have been thinking about buying the z10. Hope other people with this problem find a solution. could anyone else tell me what they did before they found the issue eg. software update?
    Umaima_B_Dia likes this.
    12-26-13 11:55 AM
  7. Umaima_B_Dia's Avatar
    Hope everything works out for you!

    Posted via my beautiful, red Q5 (10.2.1.1259)
    12-26-13 12:20 PM
  8. Ladislav Toth's Avatar
    Well, I don't have this issue, but am having a different problem with my Q5 camera.. When I take a picture with a flash it is very dark, I hardly see a thing! Although my 5 years old blackberry work better and take better pictures in dark scene! I believe the flash timing is wrong, am not sure! If anyone knows how to fix this ? I am using OS 10, 10.2.0.429
    I have the same OS and the same problem :-(
    01-10-14 03:24 PM
  9. qwerty4ever's Avatar
    Well, it worked fine before software update, so assuming a software problem, seems to be a common issue.
    Have you tried installing the previous version via BlackBerry Link using the infamous debrick process?

    Posted via the BlackBerry Q5 using CB10.
    01-10-14 06:57 PM
  10. Sokoban's Avatar
    Problem solved, I just put an SD memory card and camera work!!
    05-09-14 05:21 AM
  11. spruceartist's Avatar
    Problem solved, I just put an SD memory card and camera work!!
    You may be onto something here, my camera just stopped working and it looks like my phone is not recognizing my SD card. Although my memory card is fairly new, and a lexar I do not believe the quality is as good as they used to be, which may be the problem. All the stores here are closed now, so I can't go out and try another one and I don't have the adapter so I can't try it in my laptop.


    Posted via CB10
    05-21-14 12:23 AM
  12. leandro ribso's Avatar
    Just press the camera, yes gently press the camera down( it will make the connectors to connect) I did it and worked fine, good luck!
    08-13-19 06:18 PM
37 12

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