1. CrackBerry Question's Avatar
    I've had a q5 for less than a year. This week the battery started draining at a ridiculous pace. I've restarted it and taken out the sim card to no avail. According to the device monitor, my display and system are eating up all the battery, but I have no apps running and the brightness turned all the way down, does anyone have a solution?
    06-11-15 06:08 PM
  2. Dave Bourque's Avatar
    Post screen shots of device manager and OS version.

    Posted via CB10
    06-11-15 06:16 PM
  3. greenpoise's Avatar
    I've had a q5 for less than a year. This week the battery started draining at a ridiculous pace. I've restarted it and taken out the sim card to no avail. According to the device monitor, my display and system are eating up all the battery, but I have no apps running and the brightness turned all the way down, does anyone have a solution?
    Start by removing the last app you added. To me it always point to an app that keeps doing stuff in the back
    06-11-15 06:17 PM
  4. zbierce's Avatar
    06-12-15 01:09 PM
  5. Dave Bourque's Avatar
    Hey I think you pmed me but I didn't get to reply yet. I would recommend a factory reset with link or a security wipe. Make sure to backup all your data. This is very unusual and it's going to take a memory wipe of some kind to fix.

    Z30STA100-5/10.3.2.680
    06-12-15 04:05 PM
  6. zbierce's Avatar
    What about updating to the new OS any chance that might help?
    06-12-15 04:21 PM
  7. Dave Bourque's Avatar
    It might help. But it could also remain with you. If you update and it's still there then you can do a security wipe.

    Z30STA100-5/10.3.2.680
    06-12-15 05:08 PM
  8. Dave Bourque's Avatar
    Another option is a full reset by holding volume buttons for 10 seconds. This is like a restart.. but clears more ram if I understand it correctly.

    Z30STA100-5/10.3.2.680
    06-12-15 05:45 PM
  9. Tessoro Desoto's Avatar
    Click image for larger version. 

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    Something is up with the browser, you cant have more browser than screen, unless some multimedia event s playing in the background when you minimize the browser. Also try to post a pic of since last charge, not 48hrs with how much battery is remaining.
    06-12-15 11:04 PM
  10. rebroker2009's Avatar
    I would wipe

    Blackberry Passport running 10.3.2.798
    06-12-15 11:12 PM
  11. zbierce's Avatar
    06-13-15 09:17 PM
  12. Dave Bourque's Avatar
    Just not normal. Backup and wipe

    Z30STA100-5/10.3.2.680
    06-14-15 12:06 AM
  13. zbierce's Avatar
    do i need to backup to computer or does it work o put all documents on sd card? apps and their info i don"t care about, just contacts and pics
    06-14-15 12:28 AM
  14. Dave Bourque's Avatar
    If you put all docs and pics to SD card you should be ok. Contact I usually sync it with one of my emails.

    Z30STA100-5/10.3.2.680
    06-14-15 12:55 AM

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