1. lionheartray's Avatar
    Hi. Half my contacts randomly disappear and then come back from time to time. I am a contractor and have about a thousand contacts. this is a big problem from me as sometimes important people call me and I don't recognize the number. I read in a thread about disabling memo sync but found no walk through as to how to actually do it . Any help would be greatly appreciated. thanks
    08-01-14 07:27 PM
  2. jaydee5799's Avatar
    Well if you are on a 10.2.1 or 10.3 OS the fact that the phone doesn't present the names when someone calls is not a syncing issue. It's an OS issue. I have had that same issue since I got my Z30. It doesn't matter which OS I use. The only one that didn't do it was a 10.0
    08-03-14 01:46 PM
  3. Umaima_B_Dia's Avatar
    Even texts?

    The other day I received a text and the person had written their name at the bottom. I proceeded to 'update existing' thinking it was the person's new number. Turns out they didn't exist!

    This has happened on an official OS (10.2.1.xxxx) as well. Currently I'm on 10.3 so as JayDee said, it may be an OS issue.
    08-03-14 08:55 PM
  4. ngram's Avatar
    Have upgraded to Q5 with BB10 SR -, did not see this problem yet.
    Will checkup and revert.
    08-09-14 04:21 AM

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