1. Gazteb's Avatar
    Hi all,

    Had my Q5 couple of days now inserted my media card from my old 9800. The Q5 pictures app will not find the pictures on the card and the music app will not open. When the music icon app is tapped it just jerks slightly to one side but does not open. Looking at media card in file manager all files can be seen and opened. Can anyone help please.
    10-27-13 05:25 PM
  2. qbnkelt's Avatar
    Hi! Welcome aboard!!! Have you tested your device with another SD card?
    10-27-13 05:32 PM
  3. Gazteb's Avatar
    No not yet, dont have one as yet but surely the music app should at least open even if there were no files on the card
    10-27-13 05:48 PM
  4. Deanig_12's Avatar
    Hmm if you can try re inserting your SD card whilst phone is off then turn it back on see if that works if not try putting your SD card on your desktop to see if you have any corrupt files hope this helps and welcome to crackberry

    Posted via CB10
    10-27-13 07:05 PM

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