1. PajamasFreak's Avatar
    Hi, I'm having problem with my Q5. I can't move any icons from panels to panels.
    Tried to reload OS not working though. Reboot, wipe and factory reset didn't work either. Currently I'm using 10.3.1865.
    Is there anything I could do? Thanks.
    04-21-15 08:34 AM
  2. jaydee5799's Avatar
    are you tapping the icon and holding it till it wiggles?
    04-21-15 09:00 AM
  3. PajamasFreak's Avatar
    are you tapping the icon and holding it till it wiggles?
    Yes, it wont budge to other panels.
    Tried so many times, still the icons will only move to last row on the same screen.
    Won't move either if I selected different panels from the screen numbers. Any idea?
    04-21-15 09:57 AM
  4. kbz1960's Avatar
    You have to grab it and throw it to the page.
    04-21-15 10:31 AM
  5. serbanescu's Avatar
    Tap and hold the icon, then move your finger to the edge of the screen - the phone will display the next icon panel when you will reach the right edge of the screen. Remove your finger from the screen in order to "drop" the icon on the new panel.
    04-21-15 10:38 AM
  6. RWB3325's Avatar
    It can sometimes be a pain in your fourth point of contact.

    BleedBlk-
    04-21-15 10:49 AM
  7. kbz1960's Avatar
    Tap and hold the icon, then move your finger to the edge of the screen - the phone will display the next icon panel when you will reach the right edge of the screen. Remove your finger from the screen in order to "drop" the icon on the new panel.
    Ah I just figured it was the same as the PlayBook which does work but takes some skill lol.
    04-21-15 11:01 AM
  8. mad_mdx's Avatar
    Keep trying. I'm assuming you're trying to put icons on the home page, which is only for active frames...
    04-21-15 11:11 AM
  9. PajamasFreak's Avatar
    Did all you guys told me. still no luck
    04-21-15 11:12 AM
  10. PajamasFreak's Avatar
    Keep trying. I'm assuming you're trying to put icons on the home page, which is only for active frames...
    Nope, I did it to arrange my apps icons. *sigh
    04-21-15 11:13 AM
  11. kbz1960's Avatar
    Are you getting them to wiggle first? Then grab it, hold it and move it to the side. And as said you can't move them to the active frames page. If you have a case on that may be impending you.
    04-21-15 11:14 AM
  12. PajamasFreak's Avatar
    Are you getting them to wiggle first? Then grab it, hold it and move it to the side. And as said you can't move them to the active frames page. If you have a case on that may be impending you.
    Yes it wiggled. Then when i moved to the side it didn't move to next panel like it used to. All of sudden just pushed to the last row. Never have I ever been problem with sorting apps before. I've been BB user for 4 years, this is the first time. Weird. I knew about active frame thing. At first I thought about the case too, I removed it yet couldn't work.
    04-21-15 11:19 AM
  13. kbz1960's Avatar
    Reboot?
    04-21-15 11:27 AM
  14. mad_mdx's Avatar
    Use bbve, test your touch screen.
    Almost sounds like the edge isn't working
    04-21-15 03:44 PM
  15. PajamasFreak's Avatar
    Did reboot and test bbve. Everything is fine. Hmm...

    Posted via CB10
    04-22-15 12:11 AM

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