1. asadjh's Avatar
    I reboot my BlackBerry Q5 and it's been 2 hours its rebooting, so how much time will it take? I've been on it for a very long time. And it's not completing!
    01-05-15 07:34 PM
  2. Umaima_B_Dia's Avatar
    Did you upgrade recently?

     Q5SQR100-2/10.3.1.1154 
    01-05-15 08:21 PM
  3. CarGuy1368's Avatar
    It doesn't seem like it will be ending anytime soon. Have you tried doing a hard reset by holding down both the up and down volume keys? Hold down both buttons until the phone turns off then back on. Someone please let me know if this is damaging for the phone.

    I once had this on my Q10 (the bootup got stuck) and I held down both volume keys so it would restart. Then it booted up normally. If this doesn't work, I would think that your device has something else wrong with it.

    Posted via the super amazing BlackBerry Q10
    01-12-15 02:03 PM
  4. tx ram's Avatar
    Happened to my q5. Had to go to the service center and they had to reinstall the firmware.
    I lost all my data

    Q5SQR100-3/10.2.1.3247
    01-20-15 08:46 AM

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